Tiny Tim Games » Support

Sheepstacker Update Fixes Scoring Issues

Jerrod Putman — Fri, 30 Apr 2010 01:13:36 +0000

Apple has just approved the 1.2.5 update of Sheepstacker. This update fixes the issue that users were having which caused high scores to not be recorded, either offline or online. The update should be available in the App Store shortly.

We apologize for the inconvenience this issue caused our players. As always, our support link is available if you find you are having problems with one of our games. We will always give our best efforts to resolve any issues you may have with our games.

You can now Get Satisfaction

Jerrod Putman — Tue, 22 Sep 2009 01:06:02 +0000

We’ve opened up a new support community with Get Satisfaction! Prior to this, we simply had forums where you could post your issues and hope that we would see it. With the new support community, we’ll be able to track issues, suggestions, and questions, respond to them, and generally give a better customer support experience. Users can even chip in and help with workarounds, tips, or hints.

You can access the new support community from the Support link at the top of each page. For the moment, we’ve removed our forums. We’re considering bringing them back, but with a different forum software. Let us know if you have any opinions on this matter.

Sheepstacker 1.2 Issue On 2.2.1 And Earlier Devices

Jerrod Putman — Mon, 06 Jul 2009 14:39:32 +0000

We’ve been made aware of an issue with the new Sheepstacker 1.2 update and devices running OS 2.2.1 or earlier. This issue causes the game to not start properly, only showing the Tiny Tim Games logo before dropping back to the Home screen.

We have submitted a fix for this problem and are awaiting approval from Apple. Please note that you do NOT have to upgrade to OS 3.0. You simply need to update to Sheepstacker 1.2.1 when it is posted to the App Store. We are hoping the update will be posted by this weekend.

I would like to personally apologize for any inconvenience, and I thank you for your patience in this matter.

For The Adventurous iPhone 3.0 Beta Users

Jerrod Putman — Sat, 21 Mar 2009 22:54:01 +0000

UPDATE: The new iPhone OS 3.0 Beta 3 seems to have fixed all of the graphical issues with Sheepstacker! It looks like it was an SDK problem after all.

For the few of you that have iPhone OS 3.0 Beta installed, we’re aware of the graphical issues with Sheepstacker. Unfortunately, this boils down to the Unity engine being incompatible with the OS 3.0 Beta at this time. We are working with the Unity guys to resolve the issues, but be advised that since iPhone OS 3.0 is Beta, we cannot guarantee that these issues will be resolved before iPhone OS 3.0 is officially released by Apple.

We apologize for any inconvenience.